Privacy Policy
Effective Date: December 20, 2025
At Luxe Rida, we are committed to protecting the privacy and security of our customers. This policy describes how we collect, use, and share your personal information when you visit or make a purchase from our site.
1. Information We Collect
We collect information necessary to provide a luxury shopping experience, including order data (name, address, and payment details) and device data (IP address and cookies).
2. How We Use Your Data
Your information is used to fulfill orders, process payments, screen for fraud, and provide you with exclusive updates on our latest collections.
3. Data Security
We implement industry-standard encryption and secure socket layer (SSL) technology to ensure your data is protected.
4. Contact
For privacy inquiries, contact us at: info@usa.luxerida.com
Returns & Exchanges
At Luxe Rida, we strive for perfection. If your purchase does not meet your expectations, we offer a refined return and exchange process.
Return Policy
- Items must be returned within 30 days of delivery.
- Items must be unworn, unused, and in original packaging with tags attached.
- Personalized or final sale items are not eligible for return.
Exchanges
To exchange an item, please email our team. We recommend returning the original item for a refund and placing a new order to ensure availability.
Process
- Email info@usa.luxerida.com with your Order Number.
- Wait for our team to provide a Return Authorization.
- Refunds are processed to the original payment method within 5-10 business days.
Questions
Our concierge is available at: info@usa.luxerida.com